Fabindia UK Shipping Policy

Last Updated: 05th August 2026

We are committed to delivering your Fabindia handcrafted apparel, home goods, and lifestyle products securely and efficiently. This shipping policy applies to all purchases made through the Fabindia UK website.

1. Order Processing Times

All orders are processed and dispatched from our UK fulfillment center. ( address - will us mention also the Pick point now )

• Standard Processing: Orders placed before 2:00 PM (BST) Monday through Friday are typically processed and dispatched within 1 to 2 business days.

• Weekend & Bank Holidays: Orders placed on weekends or UK Bank Holidays will be processed on the next available business day.

• Festive Seasons: During peak cultural and festive seasons or major sales events, order processing may take up to 3 to 4 business days due to high volumes.

You will receive a confirmation email once your order has been successfully placed, followed by a dispatch notification containing your tracking information once the parcel leaves our facility.

2. UK Shipping Rates & Delivery Estimates

We partner exclusively with Royal Mail and DPD to ensure reliable delivery across the United Kingdom. Shipping charges for your order will be calculated and displayed at checkout. Delivery time depends on the chosen service provider which is beyond our control.

• Standard Delivery (Royal Mail Tracked 48):

• Estimated delivery: 2 to 3 business days after dispatch.

• FREE for orders over £75.

• Express Delivery (Royal Mail Tracked 24):

• Estimated delivery: 1 to 2 business days after dispatch.

• Promotional Shipping: From time to time, we offer zero-cost shipping for specific promotional items. These items will be shipped via standard Royal Mail services unless otherwise stated on the product page.

• Free Rakhi Offer – Customer Eligibility
  Customer Eligibility: For the purpose of the Free Rakhi Offer, a unique customer is identified by their name, email address, and residential address. If any of these details match those of an existing customer, the order will be treated as belonging to the same customer. Duplicate entries using the same name, email address, or residential address will not qualify as a separate unique customer for the Free Rakhi Offer.
  

Please note: Delivery to remote areas, such as the Scottish Highlands, Channel Islands, and Isle of Man and others may require additional extra days.

3. Order Tracking

Complete transparency is important to us. All Fabindia UK shipments (excluding specific untracked promotional giveaways) are fully tracked.

• Once your order is dispatched, you will receive a tracking link via email [and WhatsApp, if opted in].

• You can monitor the live status of your delivery directly through the Royal Mail tracking portal.

4. Taxes & Duties

Because your order is fulfilled locally from within the UK, all displayed product prices are inclusive of UK Value Added Tax (VAT) where applicable. You will not be charged any unexpected customs duties or import taxes upon delivery.

5. Missing, Lost, or Damaged Parcels

We take great care in packaging our handcrafted products, but we understand that transit issues can occasionally occur.

• Damaged on Arrival: If your order arrives damaged, please retain all original packaging and the Fabindia seal tags. Contact our customer care team within 48 hours of delivery with photographic evidence so we can resolve the issue swiftly.

• Lost Parcels: If your order has not arrived within 5 business days of the estimated delivery date, please contact us. We will initiate a formal investigation with our service provider on your behalf and ensure you receive a replacement or full refund if the parcel is deemed lost.

6. International Shipping

At this time, Fabindia UK exclusively ships to addresses within the United Kingdom (England, Scotland, Wales, and Northern Ireland). We do not currently process international orders or ship to the Republic of Ireland (ROI) or mainland Europe through this storefront. 

7. Contact Us

If you have any questions or require assistance regarding the delivery of your order, our UK support team is here to help:

• Email: fabindiauk@iofml.com

• Whatsapp No: +44 7873 918826

• Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (BST)